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Patient Participation Awareness Week

10th – 14th June 2019 

  • How to get involved in PPG
  • Date of next meeting
  • Successes from the PPG
  • Information about what is on in local area
  • PPG members to be available to talk to if possible
  • Quotes from PPG members about what they like about being involved
  • Feedback forms for patients
  • Information on signing up for Practice Online Service                     

 more information to follow

Latest News

Wolverhampton Social Hub Activities April 2018

The Wolverhampton Social Hub activities programme for April can be found here.

Care Navigation Launch February 2018

Care navigation is a person-centred approach that uses signposting and information to help Primary Care patients and their carers move through the health and social care system, as smoothly as possible. It enables frontline staff to provide patients with more information about local health and wellbeing services, both within and outside of primary care, in a safe, effective way.

This is a tried and tested model of care that has been tailored to local needs and services to improve access to Primary Care services for patients and reduce GP pressures all in one.

Benefits of Care Navigation include:
• Increases patient choice and control provide information about selection criteria (Our Care, Our Health Our Say 2006)
• Does not require staff to make clinical decisions but supports staff in empowering patient choice
• Practice Team working together to give consistent information
• Audit trail to confirm what advice has been given & where the patient was signposted to
• Enables patients to get the most appropriate service in a timely manner i.e. MECS
• Supports the self-care agenda

This is the first phase of implementing care navigation into Wolverhampton practices, and will focus on navigating patients to:
• Dentist
Community Pharmacy
Carer Support Team
One You

Practices will be expected to begin navigating patients from 1st February 2018. Promotional materials will be circulated before this date for you to display, to help inform patients.

View the 'What is Care Navigation?' powerpoint presentation here.

Wolverhampton City Council Half-Term Bulletin

For information on what is going on in around the city of Wolverhampton during half-term, please see the bulletin released by the city council here.

Diabetes UK Learning Zone

Learning Zone is your personalised guide to taking control of your diabetes, helping you understand and manage your condition with confidence and giving you practical advice and information you can trust.

It is grounded in the latest medical research and the experiences of people with diabetes who have been through this before.

Please click here to find out more information and to create an account.

The X-Pert Diabetes Programme - Structured Diabetes Education

Wolves Community Trust offers the X-PERT programme, a 6 week structured education programme for people with type 2 diabetes in the Wolverhampton area. This course aims to provide attendees with a greater understanding of diabetes and how to manage the condition more effectively.

The content covers a wide range of topics relating to the management of diabetes as well as allowing participants the opportunity to discuss and address issues relating to their diabetes care.

Additional courses are being held on the following dates:

Jan – Feb – 5 courses

1)      Thursday evenings – 4th Jan – 1st Feb

2)      Friday mornings – 5th Jan – 2nd Feb

3)      Tuesday afternoons – 9th – 30th Jan

4)      Monday and Tuesday evenings – intense course- 22nd,23rd, 29th, 30th Jan

5)      Wednesday and Thursday daytime- intense course – 17th,18th,24th,25th Jan


Feb – March -2 courses

1)      Thursday mornings- 22nd Feb- 22nd March

2)      Thursday evenings- 22nd Feb – 22nd March

Macmillan and Relate Counselling Service

In partnership with Macmillan, Relate are offering free relationship counselling to anyone affected by or living with cancer.  This begins in July 2016 and will be initially offered from our Relate centres in Birmingham and Wolverhampton.

Cancer and its treatment can have a big impact on your relationships with your partner, family, and on your sexual relationship too. We can help with issues such as:

  • how to talk to your friends and family about what is happening to you
  • changes and problems with relationships because one of you has cancer
  • difficulties talking to and supporting each other
  • problems talking to children, or parents and other relatives about cancer
  • challenges in getting ‘back to normal’, as a couple or family, when cancer treatment is
  • the impact on intimacy and sex life resulting from surgery, treatment, altered body image, tiredness or anxiety.

If you or a family member are living with or are recovering from cancer, or you are caring for someone with cancer, and would like to meet a counsellor you can ring Relate Birmingham directly on 0121 643 1638 and ask for the Macmillan service. You can also be referred by your cancer nurse, doctor or your GP.

For further information download the Relate Macmillan Service leaflet

One Day Macmillan Relate Workshops

‘Taking Charge of Your Life after cancer treatment’                                                                   

This workshop provides the opportunity to gain confidence and take control of your life after   cancer treatment.  Offers strategies for managing change and moving forward.                               

Who is it for?                                                                                                                                             

Open to people who have finished or are coming to the end of their cancer treatment.

  • Coping with change
  • Building confidence and self-esteem
  • Defining a new you
  • Managing stress
  • Setting small goals

Dates and venues:                                                                                                                             

Friday 24th November at Birmingham Relate 10am -4pm                                                           

Wednesday 24th January at Wolverhampton Relate 10am – 4pm

‘Returning to Work after cancer’                                                                                                       

This workshop provides the opportunity to plan your return to work and gain an   understanding of your rights and options. A chance to consider the conversations you will   have and develop your communication skills.

Who is it for?                                                                                                                                             

For people who have finished or are coming to the end of their cancer treatment and are planning to return to work, either soon or at some point in the future.

  • Identifying your hopes and fears
  • Your job and you
  • How your employer can help
  • Managing your emotions
  • Communication and strategies for problem solving

Dates and venues:                                                                                                                           

Thursday 16th November at Birmingham Relate 10am – 4pm       

Thursday 30th November at Wolverhampton Relate 10am – 4pm

To find out more or book a place contact Eileen Clews at Birmingham Relate on 0121 643 1638

Changes to Community Phlebotomy Service

Please be informed that a number of changes are being made regarding the provision of community phlebotomy services in Wolverhampton. This includes changing some days where the service can be accessed.

A copy of the letter regarding the changes, which was recently circulated to GPs can be found here, and a copy of the revised drop-in clinics timetable can be found here.

Carers Week 2017 - Information and Celebration Events for Carers 12th June to 18th June

Carers Week is an annual campaign to raise awareness of caring, highlight the challenges carers face and recognise the contribution they make to families and communities throughout the UK. As part of Carers Week, an event for carers is being held around at Bantock House, Bantock Park on Friday 16th June at 10:30am. The event will give support and information to carers, as well as to recognise and celebrate their efforts.

Information about the event can be found here.

Dementia Cafés in Wolverhanpton

The Alzheimer's Society, in partnership with Wolverhampton City Council, runs 5 Dementia Cafés around Wolverhampton. Dementia Cafés offer a place where people diagnosed with dementia, as well as their friends and carers can meet for informal support. Further information and a list of regular venues can be found here.

A 'pop-up' café is being held outside of the regular café venues at Swanmore Community Centre in Bradmore on the 20th March. More information on the pop-up café can be found in this document.

Half of Fizzy Drinks Have More Sugar in One Can Than Adult Daily Limit

New research reveals that 55% of all the carbonated drinks on sale in shops contain more than 30 grams, or seven teaspoons, of sugar – the limit that everyone over the age of 11 is encouraged to stick to. The Guardian reported in this research in this article.

The Relate MacMillan Counselling Service

In partnership with MacMillan, Relate are offering a counselling service for Wolverhampton residents who have been affected by or are living with Cancer. More information about the service, along with self-referral forms can be found on their website.

The Wolverhampton Integrated Respiratory Lifestyle (TWIRL) Project

A support group for people living with COPD has been established in Wolverhampton, and they are looking for people to join in order to receive advice and support from healthcare professionals as well as the opportunity to socialise with others living with COPD. 

If you would like to find out more about the group and the help it offers before the first meeting on 20th July, representatives will be available at the North Bank Bar, Molineux on Wednesday 6th July from 1pm until 3pm. More information about TWIRL can be found here.

Let's Do This Campaign

Mental Health Money Guide

Carers' Bulletin March 2016

Read the bulletin here >

Named GP - all patients have a named allocated doctor

Find out more >

Sugar Smart – Change 4 Life

Click here to find out more about this initiative.

Free App for Safe Lithium Treatment

Click here to find out more about this service.

Primary Eye-care Assessment and Referral Service (PEARS)

Click here to find out more about this service

Important Information – Changes to your Baby Clinic

Your baby clinic at Thornley Street Surgery has changed. These will no longer be walk-in clinics, your baby will now be seen by appointment only. Please call the health visitor team on 01902 442624 to book an appointment.

Patient Choice of GP Provider

From the 5th of January 2015, our policy for registering new patients who live outside of our practice area is changing. Following changes to GP contracts, we will be free to register patients who live outside of our boundary. These changes mean that patients are able to join practices in more convenient locations, such as a practice near your work and would therefore benefit those patients who, for example, live outside of our boundary but work in Wolverhampton.

More information can be found HERE.

Thornley Street Surgery is now on Facebook!

Find us and ‘like’ us at

Friends and Family Test

Friends and Family Test questionnaires are available to fill in in reception. Click here to read more.

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
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